The whole philosophy fits on two lines of an invoice. The first is the published figure — trip, fault-finding, and labor to the finish. The second appears only when hardware is truly required, priced openly and fitted after your signature. No third line has ever existed.
Straight from the rounds — the day's patients, the meter, and the hands doing the fixing.
Each from-figure reflects the ordinary one-component job on a mainstream machine. The heavier cases — drive motors, control boards, premium built-ins — get their bigger number in writing before a tool comes out.
| Category | Diagnosis + Labor | Parts |
|---|---|---|
| Dryer Repair | from $221 | Own signed line |
| Washer Repair | from $239 | Own signed line |
| Refrigerator & Freezer Repair | from $254 | Own signed line |
| Stove, Range & Oven Repair | from $287 | Own signed line |
| Ice Maker Repair | from $257 | Own signed line |
| Dishwasher Repair | from $243 | Own signed line |
| Stop at the diagnosis | $94 flat | — |
Line one, worked through: say a washer's drain pump has quit. The from-$239 figure already holds the trip from Clare Ave, the diagnosis that proved the pump guilty, and the labor to renew it — whether that takes forty minutes or three hours. The figure was published before you ever called, so there's nothing to negotiate at the machine.
Line two, in your hands: the pump itself goes on the chart at its own price, and it gets fitted only after your signature. Decline it and line one converts to the $94 diagnosis figure — the visit and the written verdict, nothing more. The split does real work: with the labor money settled in advance, nobody on our side of the invoice gets richer by steering you toward heavier hardware.
This trade keeps a quiet secret: a healthy share of jobs — call it one in three — need a component the van isn't carrying that day, freighted in from a distributor or fetched at the cost of half a day's driving. Bill visit-by-visit and that reality becomes your second invoice; Anchor instead folded the return-trip odds into the published figures from the start. First call produces the finding, second call lands the component, and the paperwork between them never gains an ounce.
Things this invoice has never met: mileage lines, fuel add-ons, running hourly meters, weekend-rate drama, repeat charges for one fault, or hardware you never initialed. You pay a single time, after watching the machine run its cycle — card, cash and checks all welcome.
A from-figure becomes your written figure after one visit — and the written figure is the one that can't move.
📞 Call (360) 717-8997Because no two kitchens present alike, and a single take-it-or-leave-it rate quietly taxes the simple jobs to insure the ugly ones. Anchor's from-figure is the genuine starting point for its category; your own number goes on paper after the examination, before any work, and once signed it is welded shut.
What the part actually costs — that's the entire point of the separate line. Fuses, valves and switches prescribe modest; compressors, boards and premium assemblies cost real money. Either way the figure sits on paper with your signature before installation, never on the invoice as a surprise.
Think of it the other way around: the examination was baked into the from-price on day one, so going ahead just means paying the figure you already saw. Only when you halt does the visit become its own product — at $94, period.
Work pauses and you get told — a separate written figure for a separate problem, yours to accept or refuse. Whatever you decide, the number you signed for the first fault never moves a cent — signatures close paper for good around here.
That's the entire fee schedule — and it reads the same in all seven communities.
The published figure carries the trip, the fault-finding and however much labor the cure demands — that line never grows. Hardware travels separately: each component quoted at its own price and installed only over your signature. And when the wise course is to stand down, $94 settles the entire visit.
📞 Call (360) 717-8997